Radisson Blu Hotel, London Marble Arch - Formerly Sussex, London - Reviews, Room Options & Prices 2025

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About the Hotel

19-25 Granville Place, Marble Arch, London, United Kingdom, W1H 6PA

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Cozy Single Room

Max:

2 persons

10 m²

Bed options:

1 Single bed

Air conditioning

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Deluxe Premium Room

Max:

2 persons

20 m²

Bed options:

1 King-size bed

Coffee machine

Bathtub

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Single Room

Max:

1 person

8 m²

Bed options:

1 Single bed

Shower

Air conditioning

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Getting around

A guide to all available transportation options

City Centre

London 2.1 km

Airports

London City (LCY) 17.0 km

London Heathrow (LHR) 26.9 km

Train

Marylebone Station 1.1 km

Underground

Marble Arch tube300 m

Bus

Bus stop200 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Luggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Room service
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Turndown service
Armchair
Ironing facilities

Bathroom

Bathtub
Free toiletries

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

19-25 Granville Place, Marble Arch, London, United Kingdom, W1H 6PA

Map view

street view

19-25 Granville Place, Marble Arch, London, United Kingdom, W1H 6PA

City landmarks

Museum

The British Museum

2.1 km

Garden

Buckingham Palace

2.1 km

Park

Hyde Park

1.4 km

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

2.8 km

Square

Trafalgar Square

2.0 km

Museum

Victoria and Albert Museum

2.3 km

Museum

National Gallery

2.5 km

Marylebone Rd

Madame Tussauds London

3.1 km

Museum

Science Museum

2.3 km

Oxford Street

1.6 km

Great Central House

Marylebone

880 m

Museum

Natural History Museum

2.5 km

Church

Westminster Abbey

2.6 km

Elizabeth Tower - Houses of Parliament

Big Ben

2.6 km

Opera House

Covent Garden

2.3 km

Square

Piccadilly Circus

1.9 km

Clive Steps

Churchill War Rooms

2.3 km

87-135 Brompton Rd

Harrods

2.1 km

Museum

Apsley House

1.5 km

Art object

Sherlock Holmes Museum

2.4 km

Park Lane

Marble Arch

890 m

Zoo

ZSL London Zoo

2.4 km

Palace

St James's Park

2.4 km

Palace

Kensington Palace

2.5 km

1 Apsley Way Piccadilly

Wellington Arch

1.8 km

Museum

Royal Academy of Arts

1.5 km

Mosque

The Regent's Park

2.6 km

Nearby

Gallery

Wallace Collection

480 m

400 Oxford St

Selfridges London

340 m

Restaurants

Roti Chai

120 m

3 Portman Mews South

Three Tuns

100 m

1 Portman Mews South Marylebone

The Victoria Hotel

10 m

Sussex Place Paddington

The Grill at Amba Hotel Marble Arch

80 m

Bryanston Street Amba Hotel Marble Arch

Fire & Spice Bar & Kitchen

90 m

4 Bryanston Street Marble Arch

Lola's cup cakes

190 m

400 Oxford Street Selfridges Foodhall

YO Sushi London Selfridges

190 m

400 Oxford Street Selfridges Food Hall

Tonkotsu

180 m

400 Oxford Street Selfridges Oxford Street

The Grazing Goat

270 m

6 New Quebec Street

Reviews and Ratings

Feedback from previous guests about their experience.

62%

enjoyed the hotel and would happily stay again

6.2/10

Nice

Rooms

5.2

Location

8.8

Service

6.4

Dining

6.0

Charles

United Kingdom, March 2025

6.2/10

My stay at the Radisson Blu Hotel, London Marble Arch was a mix of positives and negatives. The location was fantastic, right near Hyde Park and the shops, making it convenient for exploring the city. However, the room left much to be desired—small, dated, and desperately needing a refresh. The staff were genuinely friendly and attentive, but with a price tag nearing £900 for two nights, I expected a better experience overall.

Rooms

5.0

The room was quite small and needed refurbishment. although the cleanliness was up to standard. It felt more tired than what I'd hoped.

Service

8.0

The reception staff were friendly and helpful, trying their best to accommodate us despite some issues during our stay. They even provided a nice touch with truffles upon arrival.

Location

9.0

I couldn't fault the location—close to Oxford Street and within walking distance of major attractions, which made my outings easy and enjoyable.

Dining

7.0

Breakfast had its moments. The hot buffet was enjoyable with good quality items, though I found the poached eggs not fully cooked on one occasion.

Facilities

5.0

The hotel had some good amenities, but the lift was less than impressive, sometimes taking me to random floors. It certainly needs an upgrade.

Albert

United Kingdom, March 2025

5.4/10

I had mixed feelings about my stay at Radisson Blu Hotel, London Marble Arch. The location near Oxford Street was fantastic, making it easy to explore the area. However, I faced significant issues with room assignments and communication from the staff, which was frustrating. While some of the staff were helpful and the breakfast had good options, overall, my experience was marred by the inadequate handling of my reservation and poor room conditions.

Rooms

5.0

I found the rooms to be small and somewhat outdated. The TV was too wide for the wall, making it awkward to navigate around the room. Additionally, I had to deal with faulty air conditioning during my stay, which made for an uncomfortable night.

Service

5.0

I had some interactions with the staff that were positive—they were friendly and attentive during breakfast. Unfortunately, the lack of proactive communication regarding my room issue was disappointing.

Location

9.0

The hotel's location was one of its strong points, as it was within easy walking distance to major attractions like Hyde Park and Oxford Street. This was definitely a major plus for my trip.

Dining

6.0

Breakfast was decent, but I felt it lacked more vegetarian choices. Some of the items, like the smoked salmon, were enjoyable, but overall, the dining options could use improvement.

Facilities

5.0

The hotel had basic facilities, but I was disappointed by the lack of a proper bar area, as it was one of the reasons I chose this hotel. Additionally, the construction noise from outside was a drawback.

Jordan

United Kingdom, March 2025

7.0/10

I really wanted to enjoy my stay at Radisson Blu Hotel, but it fell short in a few areas. The location near major attractions was fantastic, making it easy to explore. However, the room was disappointingly small, especially with two suitcases. While the breakfast was decent, I expected more variety and better dining options given the price I paid.

Rooms

5.0

My room was cramped and poorly designed, with hardly any space to move around. It felt more like a closet with a bed.

Service

6.0

The staff were polite and eager to help, but I felt they were limited by the hotel's constraints rather than empowered to truly assist.

Location

9.0

The hotel's location was spot on, just a short walk from Oxford Street and close to the tube station, which made my sightseeing a breeze.

Dining

5.0

The breakfast had a good selection, but the dinner options were limited and didn’t match the high pricing; I ended up skipping dinner at the hotel.

Facilities

5.0

Wi-Fi was reliable and the in-room amenities were decent, but overall, the hotel felt dated and in need of a refresh.

Anna

United Kingdom, January 2025

6.6/10

The Radisson Blu Hotel in London has an unbeatable location close to Oxford Street. though I faced some challenges during my stay. While the staff was polite and responsive to some requests, I did encounter issues with room accessibility and space. The overall ambiance left a bit to be desired, especially considering the room size and the breakfast experience.

Rooms

5.0

I booked a standard room but found it to be quite tiny with thin walls, and the air conditioning unit was noisy. Despite requesting an accessible room, the modifications were not fully accommodating.

Service

5.0

The reception staff were generally polite, but I felt a lack of warmth and attentiveness at times. After raising concerns, a few staff members offered assistance, but the overall vibe was somewhat indifferent.

Location

8.0

The location was certainly a highlight, being just a minute's walk from Oxford Street and close to Marble Arch, making it easy to explore the area.

Dining

5.0

Breakfast was a bit of a letdown. the quality did not match the price paid, though I did enjoy some elements like the fresh fruit. I was grateful for the complimentary upgrade to breakfast due to room size issues.

Facilities

5.0

The hotel had limited facilities, notably just one lift which was slow and often crowded, making access to rooms inconvenient.

Sebastian

United Kingdom, October 2024

6.2/10

I found the location of Radisson Blu Hotel, London Marble Arch to be fantastic. just a stone's throw from Oxford Street and Hyde Park. The staff were friendly and attentive, which made my stay pleasant. However, the limited lift access was frustrating. especially during busy times. Overall, it was a good experience with a few bumps along the way.

Rooms

6.0

The room I stayed in was clean and generally comfortable, but I did find it a bit smaller than expected, which was disappointing given the price I paid.

Service

8.0

The staff were attentive and went above and beyond to assist me, particularly during check-in and check-out, which was efficient and well-handled.

Location

9.0

The hotel is perfectly located for those wanting to shop or explore the area, with major attractions all within walking distance.

Dining

7.0

Breakfast had a good variety of options, with highlights like smoked salmon and fresh fruit, though the price could feel a bit steep at £22.

Facilities

5.0

The single lift is quite small and slow, making it inconvenient at times, particularly during peak hours.