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Radisson Blu Hotel, London Marble Arch - Formerly Sussex, London
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Key details
About the Hotel
19-25 Granville Place, Marble Arch,
London,
United Kingdom,
W1H 6PA,
Greater London
Radisson Blu Hotel, London Marble Arch - Formerly Sussex stands as a 4-star intimate boutique hotel in Westminster Borough featuring Fabbian Italian lighting, slate floors, and a leather Poltrona Frau reception area.
Designer Comfort Spaces
Rooms at the Radisson showcase handcrafted Vispring mattresses and Italian marble bathrooms with Noble Isle Skincare amenities. Each space includes designer furnishings, Egyptian cotton linens, and a Samsung TV offering 300 multilingual channels.
Premium Dining Options
Steak & Lobster restaurant serves signature cuts and fresh lobster straight from the charcoal grill. The in-room dining menu presents handpicked dishes for breakfast, à la carte options, and after-hours dining.
Business Meeting Facilities
The Red and Green meeting rooms accommodate international and domestic businesses, with the largest space hosting up to ten guests. Virtual concierge Edward assists via text message throughout guests' stay.
Central London Location
The Radisson Blu Edwardian Sussex positions guests minutes from Oxford Street, Marble Arch, and Park Lane. Hyde Park, Mayfair, and multiple London universities are accessible via public transport.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Services
Room service
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Turndown service
Armchair
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Location
19-25 Granville Place, Marble Arch,
London,
United Kingdom,
W1H 6PA,
Greater London
Map view
street view
19-25 Granville Place, Marble Arch,
London,
United Kingdom,
W1H 6PA,
Greater London
City landmarks
Museums
The British Museum
1.3
mi
Garden
Buckingham Palace
1.3
mi
Parks
Hyde Park
4700 ft
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
1.7
mi
Square
Trafalgar Square
1.3
mi
Museums
Victoria and Albert Museum
1.4
mi
Museums
National Gallery
1.6
mi
Marylebone Rd
Madame Tussauds London
1.9
mi
Museums
Science Museum
1.4
mi
Oxford Street
Oxford Street
1.0
mi
Great Central House
Marylebone Tube
2900 ft
Museums
Natural History Museum
1.5
mi
Church
Westminster Abbey
1.6
mi
Elizabeth Tower - Houses of Parliament
Big Ben
1.6
mi
Opera House
Covent Garden
1.4
mi
Square
Piccadilly Circus
1.2
mi
Clive Steps
Churchill War Rooms
1.4
mi
87-135 Brompton Rd
Harrods
1.3
mi
Museums
Apsley House
5100 ft
Art object
Sherlock Holmes Museum
1.5
mi
Park Lane
Marble Arch Tube
3000 ft
Zoo
ZSL London Zoo
1.5
mi
Palace
St James's Park
1.5
mi
Palace
Kensington Palace
1.5
mi
1 Apsley Way Piccadilly
Wellington Arch
1.1
mi
Museums
Royal Academy of Arts
4900 ft
Mosque
Regent's Park
1.6
mi
Nearby
Gallery
Wallace Collection
1600 ft
400 Oxford St
Selfridges London
1200 ft
Restaurants
Roti Chai
400 ft
3 Portman Mews South
Three Tuns
400 ft
1 Portman Mews South Marylebone
The Victoria Hotel
100 ft
Sussex Place Paddington
The Grill at Amba Hotel Marble Arch
300 ft
Bryanston Street Amba Hotel Marble Arch
Fire & Spice Bar & Kitchen
300 ft
4 Bryanston Street Marble Arch
Lola's cup cakes
700 ft
400 Oxford Street Selfridges Foodhall
YO Sushi London Selfridges
700 ft
400 Oxford Street Selfridges Food Hall
Tonkotsu
600 ft
400 Oxford Street Selfridges Oxford Street
The Grazing Goat
900 ft
6 New Quebec Street
Reviews and Ratings
Feedback from previous guests about their experience.
62%
enjoyed the hotel and would happily stay again
6.2/10
Nice
Rooms
5.2
Location
8.8
Service
6.4
Dining
6.0
Guest reviews
6.2/10
based on 5 reviews
7.0
7.0/10 based on 2920 reviews
Charles
United Kingdom,
March
2025
6.2/10
My stay at the Radisson Blu Hotel, London Marble Arch was a mix of positives and negatives. The location was fantastic, right near Hyde Park and the shops, making it convenient for exploring the city. However, the room left much to be desired—small, dated, and desperately needing a refresh. The staff were genuinely friendly and attentive, but with a price tag nearing £900 for two nights, I expected a better experience overall.
Rooms
5.0
The room was quite small and needed refurbishment. although the cleanliness was up to standard. It felt more tired than what I'd hoped.
Service
8.0
The reception staff were friendly and helpful, trying their best to accommodate us despite some issues during our stay. They even provided a nice touch with truffles upon arrival.
Location
9.0
I couldn't fault the location—close to Oxford Street and within walking distance of major attractions, which made my outings easy and enjoyable.
Dining
7.0
Breakfast had its moments. The hot buffet was enjoyable with good quality items, though I found the poached eggs not fully cooked on one occasion.
Facilities
5.0
The hotel had some good amenities, but the lift was less than impressive, sometimes taking me to random floors. It certainly needs an upgrade.
Albert
United Kingdom,
March
2025
5.4/10
I had mixed feelings about my stay at Radisson Blu Hotel, London Marble Arch. The location near Oxford Street was fantastic, making it easy to explore the area. However, I faced significant issues with room assignments and communication from the staff, which was frustrating. While some of the staff were helpful and the breakfast had good options, overall, my experience was marred by the inadequate handling of my reservation and poor room conditions.
Rooms
5.0
I found the rooms to be small and somewhat outdated. The TV was too wide for the wall, making it awkward to navigate around the room. Additionally, I had to deal with faulty air conditioning during my stay, which made for an uncomfortable night.
Service
5.0
I had some interactions with the staff that were positive—they were friendly and attentive during breakfast. Unfortunately, the lack of proactive communication regarding my room issue was disappointing.
Location
9.0
The hotel's location was one of its strong points, as it was within easy walking distance to major attractions like Hyde Park and Oxford Street. This was definitely a major plus for my trip.
Dining
6.0
Breakfast was decent, but I felt it lacked more vegetarian choices. Some of the items, like the smoked salmon, were enjoyable, but overall, the dining options could use improvement.
Facilities
5.0
The hotel had basic facilities, but I was disappointed by the lack of a proper bar area, as it was one of the reasons I chose this hotel. Additionally, the construction noise from outside was a drawback.
Jordan
United Kingdom,
March
2025
7.0/10
I really wanted to enjoy my stay at Radisson Blu Hotel, but it fell short in a few areas. The location near major attractions was fantastic, making it easy to explore. However, the room was disappointingly small, especially with two suitcases. While the breakfast was decent, I expected more variety and better dining options given the price I paid.
Rooms
5.0
My room was cramped and poorly designed, with hardly any space to move around. It felt more like a closet with a bed.
Service
6.0
The staff were polite and eager to help, but I felt they were limited by the hotel's constraints rather than empowered to truly assist.
Location
9.0
The hotel's location was spot on, just a short walk from Oxford Street and close to the tube station, which made my sightseeing a breeze.
Dining
5.0
The breakfast had a good selection, but the dinner options were limited and didn’t match the high pricing; I ended up skipping dinner at the hotel.
Facilities
5.0
Wi-Fi was reliable and the in-room amenities were decent, but overall, the hotel felt dated and in need of a refresh.
Anna
United Kingdom,
January
2025
6.6/10
The Radisson Blu Hotel in London has an unbeatable location close to Oxford Street. though I faced some challenges during my stay. While the staff was polite and responsive to some requests, I did encounter issues with room accessibility and space. The overall ambiance left a bit to be desired, especially considering the room size and the breakfast experience.
Rooms
5.0
I booked a standard room but found it to be quite tiny with thin walls, and the air conditioning unit was noisy. Despite requesting an accessible room, the modifications were not fully accommodating.
Service
5.0
The reception staff were generally polite, but I felt a lack of warmth and attentiveness at times. After raising concerns, a few staff members offered assistance, but the overall vibe was somewhat indifferent.
Location
8.0
The location was certainly a highlight, being just a minute's walk from Oxford Street and close to Marble Arch, making it easy to explore the area.
Dining
5.0
Breakfast was a bit of a letdown. the quality did not match the price paid, though I did enjoy some elements like the fresh fruit. I was grateful for the complimentary upgrade to breakfast due to room size issues.
Facilities
5.0
The hotel had limited facilities, notably just one lift which was slow and often crowded, making access to rooms inconvenient.
Sebastian
United Kingdom,
October
2024
6.2/10
I found the location of Radisson Blu Hotel, London Marble Arch to be fantastic. just a stone's throw from Oxford Street and Hyde Park. The staff were friendly and attentive, which made my stay pleasant. However, the limited lift access was frustrating. especially during busy times. Overall, it was a good experience with a few bumps along the way.
Rooms
6.0
The room I stayed in was clean and generally comfortable, but I did find it a bit smaller than expected, which was disappointing given the price I paid.
Service
8.0
The staff were attentive and went above and beyond to assist me, particularly during check-in and check-out, which was efficient and well-handled.
Location
9.0
The hotel is perfectly located for those wanting to shop or explore the area, with major attractions all within walking distance.
Dining
7.0
Breakfast had a good variety of options, with highlights like smoked salmon and fresh fruit, though the price could feel a bit steep at £22.
Facilities
5.0
The single lift is quite small and slow, making it inconvenient at times, particularly during peak hours.
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